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FAQ
Frequently Asked Questions
A Subscription Box is a curated box of 3 to 5 products of a certain category (eg. Cosmetics , Beauty , Jewelry , Chocolates , Diabetic, Organic etc).
Every month different products are selected in that category to be added in the box and delivered to your home.
There are 4 types of subscription plans available.
- Monthly – 1 Month
- Quarterly – 3 months
- Half Yearly – 6 Months
- Yearly – 12 Months
The subscriptions will be billed for the entire period of subscription when you place the order.
The cancellations are accepted if you send a request before the deadline of the 15th of the expiring month.
For all subscriptions made till 25th of the present month the Subscription Boxes will be shipped between the 8th and 12th of the following month and it will reach you in 3- 5 business days.
Yes.Send us a mail to [email protected] before the 25th of the month.
Unfortunately, currently we are not able to hold subscriptions. But you can cancel your subscription for a period within the deadline and then add a new subscription later when you want to receive the subscription boxes.
Account
Yes. In order to buy any item, you must have an account
Go to ‘Sign up | Login’ link at top right menu, fill out all fields and click on ‘Create Account’
If you attempt to access your account and type in an incorrect password 5 times the account will lock for 1 hour. This is for security reasons.
If you forget your password, please click on the ‘Forgot your Password?’ link of the front of the directory or on the login page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the ‘Manage Account’ section, where the password can be updated.
After you are logged in, click on ‘Account Settings’ link, you will see the ‘Current Password’ field, type your current password in this field and your new password on the fields ‘Password’ and ‘Retype Password’, then hit the submit button.
Yes you can do the necessary changes after logging in to your account and do the editing.
No , We do not share customer information with any third parties .We use your Contact Data primarily to contact you when necessary, including to remind you of upcoming or special offers
We may share information with governmental agencies or other investigation agencies that help us in fraud detection or prevention. We may do so when it is permitted or required by law, protect against or prevent actual or potential fraud , unauthorized transactions , any investigating fraud that has already taken place or respond to claims that any posting or other content violates the rights of third-parties.
Products
The products included in the Subscription Boxes are full products mostly and at times we do add promotional samples. The best products from leading Indian and global brands will be available in the box.
The list of products in each of the subscription boxes will be available on the website once they are shipped each month. You can check the previous boxes online to know the products in the earlier boxes. We can assure you will get the best quality products
All the products will be available online along with many other international brands at economical prices.The Subscription box’s insert includes more detailed product and brand information. At times we even include special coupons or offers from our featured brands.
No. Every month we send a new box and we never repeat the products in the boxes. At times there will be variations . But we are confident we will send you the best quality products.
Sorry currently we are not able to customize boxes on an individual basis. But we hope to come with customized boxes very soon. If you are interested to add brands that you like , please send us a mail to [email protected] with your valuable feedback.
But the occasion boxes and corporate boxes can be customized based on your requirements
We are sorry for that and would appreciate your feedback so that we can improve from our side. But we will appreciate if you can share it with some of your good friends.
Gift Boxes are for occasions like Birthday , House Warming , Graduation , Wedding etc.
We also customise gift boxes for corporates. Contact us
We can customize the box with the products of your choice. It can be gift wrapped with a greeting card along with a message at a charge.
Shipping and Delivery
For all subscriptions made till 25th of the present month the Subscription Boxes will be shipped between the 8th and 12th of the following month and it will reach you in 3- 5 business days.
Subscription Boxes are delivered free of charge across India
The gift boxes will be shipped on the date of your choice. Please allow 5-7 business days for delivery. We will send you a shipping notification via email for the same to both the subscriber and the recipient.
At present we ship only in India
But you can make a request to us if you want it delivered internationally and we will inform you the additional shipping cost for delivery
Alternatively You can choose from our international subscription boxes that ship globally
All customers will receive a unique tracking number by email that they can use to track their consignment. You will be updated by email and text messages on the status
These Subscription Boxes are from Global Subscription Boxes vendors and they are delivered globally.
You have to contact the vendor directly for any issues and we are not responsible since they are third party providers
We will issue a full refund if your item is never shipped, is damaged, or arrives not as described
