How can we help you?
What is A Subscription Box ?
A Subscription Box is a curated box of 3 to 5 products of a certain category (eg. Cosmetics , Beauty , Jewelry , Chocolates , Diabetic, Organic etc).
Every month different products are selected in that category to be added in the box and delivered to your home.
Subscriptions
What are the different Subscriptions available for Subscription Boxes?
There are 4 types of subscription plans available.
- Monthly – 1 Month
- Quarterly – 3 months
- Half Yearly – 6 Months
- Yearly – 12 Months
The subscriptions will be billed for the entire period of subscription when you place the order.
The cancellations are accepted if you send a request before the deadline of the 15th of the expiring month.
When will my I receive my Subscription Box?
For all subscriptions made till 25th of the present month the Subscription Boxes will be shipped between the 8th and 10th of the following month and it will reach you in 3- 5 business days.
Can I Change Plans
Yes.Send us a mail to [email protected] before the 25th of the month.
Is there any way I can opt for my subscription on hold?
Unfortunately, currently we are not able to hold subscriptions. But you can cancel your subscription for a period within the deadline and then add a new subscription later when you want to receive the subscription boxes.
How does the ‘Sign me in automatically’ work?
The ‘Sign me in automatically’ is optional, it saves your username and password on your computer and every time you access the page you will be automatically logged in.
What happens if I forget my password?
If you forget your password, please click on the ‘Forgot your Password?’ link of the front of the directory or on the login page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the ‘Manage Account’ section, where the password can be updated.
How can I change my password?
After you are logged in, click on ‘Account Settings’ link, you will see the ‘Current Password’ field, type your current password in this field and your new password on the fields ‘Password’ and ‘Retype Password’, then hit the submit button.
Am I required to have an account to purchase a product on the site?
Yes. In order to buy any item, you must have an account
How can I sign up for an account?
Go to ‘Sign up | Login’ link at top menu, fill out all fields and click in ‘Create Account’.
Why am I receiving an ‘Account Locked’ message?
If you attempt to access your account and type in an incorrect password 5 times the account will lock for 1 hour. This is for security reasons.
Products
Subscription Boxes
The products included in the Subscription Boxes are full products mostly and at times we do add promotional samples. The best products from leading Indian and global brands will be available in the box.
The list of products in each of the subscription boxes will be available on the website once they are shipped each month. You can check the previous boxes online to know the products in the earlier boxes. We can assure you will get the best quality products
I love the products in my box ! Where can I purchase additional items from the box?
All the products will be available online along with many other international brands at economical prices.The Subscription box’s insert includes more detailed product and brand information. At times we even include special coupons or offers from our featured brands.
Do you send the same products in all the Subscription Boxes?
No. At times there will be variations in the products but they will be mostly similar. But we are confident we will send you the best quality products. We also assure that the same product will not be send twice .
Can the Subscription Boxes be Customized?
Sorry currently we are not able to customize boxes on an individual basis. But we hope to come with customized boxes very soon. If you are interested to add brands that you like , please send us a mail to [email protected] with your valuable feedback.
But the occasion boxes and corporate boxes can be customized based on your requirements
What if the samples I don’t Like ?
We are sorry for that and would appreciate your feedback so that we can improve from our side. But we will appreciate if you can share it with some of your good friends.
Gift Boxes
What is Gift Box?
Gift Boxes are for occasions like Birthday , House Warming , Graduation , Wedding etc.
We also customise gift boxes for corporates. Contact us
What are the other features associated with a Gift Box?
We can customize the box with the products of your choice. It can be gift wrapped with a greeting card along with a message at a charge.
When will you ship the Gift Box?
The gift boxes will be shipped on the date of your choice. Please allow 5-7 business days for delivery. We will send you a shipping notification via email for the same to both the subscriber and the recipient.
Do you ship the Gift Boxes Globally?
At present we ship only in India
You can choose from our international subscription boxes that ship globally
Personal Data
Is it possible to change my personal data ?
Yes you can do the necessary changes after logging in to your account and do the editing. Alternatively you can send us a mail to [email protected] and we can update it for you.
Will you share my personal information?
No , We do not share customer information with any third parties .We use your Contact Data primarily to contact you when necessary, including to remind you of upcoming or special offers We may share information with governmental agencies or other investigation agencies that help us in fraud detection or prevention. We may do so when it is permitted or required by law, protect against or prevent actual or potential fraud , unauthorized transactions , any investigating fraud that has already taken place or respond to claims that any posting or other content violates the rights of third-parties.